Customer experience and journey is a key focus area for Leasys. In this regards, Leasys UK has introduced an innovative solution to address the industry-wide issue of end-of-contract fair wear and tear charges, with its dedicated damage waiver for LCV customers.

Leasys has committed to support the budgets of its fleet customers by waiving the sums it would normally charge for vehicle damage, up to a certain amount, and therefore help drivers save money and hassle by preventing end of contract charges. The waiver provides drivers with peace-of-mind motoring and operates within the BVRLA industry-recognised standard for fair wear & tear.

Available to private drivers and operators of contract-hire, leased and financed light commercial vehicles, the multi-brand operational leasing provider will offer the damage waiver on all orders placed until 31 December 2023*.

Leasys, the joint venture between Stellantis and Crédit Agricole Consumer Finance, has introduced the damage waiver for its LCV customers who opt for its Full Maintenance package of benefits. It covers hybrid and electric vehicles as well as internal combustion LCVs.

Leasys UK recognise that LCVs are the pillars of fleet and that their operating environments leave them more vulnerable to damage. A van is often used as a day-in-day-out workhorse which makes incidents far more likely to occur. While fair wear and tear is part and parcel of van ownership, ‘damage’ usually relates to a specific event such as impact.

Matthew Boswell, Managing Director Leasys UK, commented: “In these strained times when business and household budgets are tight, our new end-of-contract damage waiver could benefit thousands of van drivers. De-hiring vehicles can be a stressful time and it is pleasing to remove some of the hassle and financial impact of the process.

“Leasys UK takes pride in how it treats its customers, and we always ensure we’re as fair as possible, but there’s no doubt the new waiver brings additional peace of mind. Operators should always aim to ensure a vehicle is roadworthy, has been fully maintained, is clean and serviced in accordance with the manufacturer's guidelines, but with our Full Maintenance package of benefits, this is made even easier.

“Our team of specialists offers their full support to our customers to help them to avoid charges, and we always suggest obtaining a copy of the BVRLA Fair Wear & Tear Guide too.”

Operating a fleet or a single vehicle should be hassle-free, especially if general maintenance is carried out and the finance provider is informed of any bodywork damage or unexpected maintenance.

London, November 9th, 2023