Ethics & Compliance
At Leasys, integrity is essential to our business. Our Code of Conduct expresses this vision to our employees, business partners and all other interested parties.
Rolando D'Arco
Chief Executive OfficerThe Code of Conducts sets the principle of Leasys daily ethical behaviours and describes how the company interactrs with external parties, conduct business, fight corruption and protect our Group reputation.
At Leasys integrity is essential to our business. The Code reflects the core values and it is addressed to our employees, commercial partners and stakeholders. The Code aims to ensure that all members of Leasys Group’s workforce act with the highest level of integrity, comply with applicable laws, and build a better future for our Company and the communities in which we do business. Leasys Group endorses the Universal Declaration of Human Rights published by the United Nations (“UN”), the International Labour Organisation's (“ILO”) Conventions and the Organisation for Economic Co-Operation and Development's (“OECD”) Guidelines for Multinational Companies. Accordingly, the Code is intended to be consistent with such guidelines. The Code is approved by the Board of Directors of Leasys S.a.s. and it applies to Leasys S.a.s. and its subsidiaries which are collectively defined as “Leasys Group” The Code provides the employees with guidance on the right conduct to follow to make sure they act knowingly and with integrity.
The Code applies to all board members and officers of Leasys S.a.s and its subsidiaries, as well as fulltime and part-time employees of the Leasys Group and all its subsidiaries. The Code also applies to all contracts and all other individuals and companies that act on behalf of Leasys Group, wherever they are located in the world. Leasys Group has a global workforce located in many countries with varying legal requirements. In addition, some of our contract personnel may be governed by additional policies of their direct employer. Leasys Group shall use its best efforts to ensure that the Code is regarded as a best practice of business conduct and observed by those third parties with whom it maintains business relationships of a lasting nature such as suppliers, dealers, advisors and agents.
All employees are expected to observe and promote professional and business conduct and to act in integrity with Group values, the applicable laws, the industry's professional standards and internal regulations. They need to demonstrate competence, diligence, respect and ethical manner in their relationship with Leasys Group’s customers. They shall avoid any misconduct and shall protect Leasys Group’s reputation and business sustainability. Moreover, they shall support the customer's needs prioritazing their satisfaction using Leasys' digital tools and applications. All employees, in day-by-day activities, shall observe the following statement:
Sales and marketing activities should always be based on values of fairness and transparency. Leasys sales workforce is committed to communicate in a clear way the details of the products and services to meet customers' needs.
Employees shall take proper actions to answer customer's needs and expectations and support them in finding the most suitable solution for them.
Employees should address and investigate customers' complaints in order to guarantee that customers' needs are heard, filtered and taken into account in defining product and processes, marketing, sales and consultancy.
Product design, marketing, sales and consultancy should be driven by customer needs. Post sales assistance is committed to ensure customers' satisfaction.
